Team Solutions Group has experienced remarkable growth and achievements for more than a decade, and their success can be attributed directly to the strength of their team. An exceptional and long-standing member of this group is Griselda Benavides. Joining the company in 2007 in an entry-level position within facilities management, Griselda quickly demonstrated her exceptional talent and thirst for knowledge, propelling her career to new heights.

Throughout her journey, Griselda has become an expert in the technology industry and customer service, facing challenges head-on with unwavering determination. Her passion lies in finding solutions for customers, mastering new software, and employing analytical tools to optimize efficiency for both TSG and its clients.

Today, Griselda is the cornerstone of TSG's service and support team, serving as the primary point of contact for customers and expertly coordinating technicians across the United States to ensure swift and professional issue resolution. Her extensive knowledge of office automation and service-related databases makes her an invaluable resource for both clients and colleagues.

Proactivity and agility define Griselda's work ethic. Rather than waiting for problems to escalate, she listens attentively to customer concerns, enabling her to provide timely solutions with the right technology, tools, and personnel. As a working mother, she has mastered the art of multitasking, adeptly managing phone calls, computer work, and interactions with technicians, customers, and vendors to address various daily challenges.