• Holt of California Caterpillar

      Holt of California is part of the elite group of Caterpillar dealers worldwide.

    • The Brief

      The “Caterpillar”​ name originated in 1904 by inventor Benjamin Holt in Stockton, CA. They sell, rent and service a variety of heavy equipment including Construction Tractors,  Agricultural Equipment, Forklifts, Racking Systems, Telescopic Handlers, Prime and Stand-by-Power Generation, UPS Systems and On-Highway Truck Engines. 1,100+ employees work for HOLT of CA and over the past 10 years they have added 20+ locations.  Holt’s IT department managed everything from A-Z as it pertained to their growing printer fleet of over 230+ devices across a WAN. The company’s rapid growth and integration of new facilities and staff was time consuming. Print driver management was nearly impossible due to ever changing models, rapid growth and corporate controls.

    • The Collaboration

      TSG proposed a direct and secure print solution from PrinterLogic. We coordinated demonstrations, reviewed SaaS versus Web stack options, all via a handful of remote meetings with their IT department and PrinterLogic.

    • The Solution- PrinterLogic Software as a Service (SaaS)

      Over the last 10 years TSG developed a close and trusted relationship with HOLT’s IT department and in 2021 installed a direct and secure print cloud solution. TSG assisted throughout the entire implementation process.

    • The Results

      PrinterLogic’s self-service portal has enabled employees to install printers without having to call the service desk. Secure printing via a pin code is available and customized at a device level. Overall the solution freed up the IT department from managing their print drivers and allowed them to focus on  new projects.

  • " Initially TSG took over all our printers for service and supplies and stabilized our printer fleet. They are easy to work with and honest. Service is great and their program helped us reduce expenses.. We love it! It freed up my staff’s time installing, troubleshooting, and managing print drivers. Now our employees can easily load their driver from any facility at any time without IT support. "

    Gail Dryden, Director, Information Technology

    HOLT of California Caterpillar